Buyer Reviews

2019 Buyer
 
"Thank you so much for making the process of buying so easy! It has been an absolute joy to work with you and to get to know you!"

 

2018 Buyer

"It was a pleasure working with Susan. She is very experienced and knowledgeable.
I will definitely work with Susan again."

Buyer

"I want to thank you for the outstanding job you have done on this purchase from start to finish. You have kept us informed every step of the way and your attention to detail has been impeccable."

Buyer

"I've been spreading your good name whenever I can."

2018 Seller, 2017, 2015, 2013 Buyer

In the past 5 years, we have worked with you on 3 purchases and one sale. You have helped us make excellent decisions at each step of the way. Your thorough knowledge of the local community and the real estate market, combined with your dedication to your customers and friendly demeanor, make you the best broker we have ever worked with (and we have been involved in at least 16 transactions in the past 30 years). We are always impressed with your patience, creativity, and attention to detail. Thanks to you, we have greatly improved our living situation and our investment portfolio. We have and will continue to recommend you to any of our friends and acquaintances who are in the real estate market. 

Buyer Who Bought Home

“You have been such a delight to work with and helped us above and beyond duty.”

“We are coming to stay in the house and would like to know if we can take you out for lunch or dinner as a thank you for all you've done for us?”

Buyer Who Bought Home

His response to sales report I sent with my comments about having the dream career.

“Thanks!  And you are good at the dream career!  Interesting stuff.”

Buyer I’ve Been Working With For A While

I was explaining information on properties to a Buyer. He said, “I listen to you closely. You have more knowledge than I ever will.”

Buyer After Getting Initial Information And First Home Tour

“We do appreciate how you get back to us so quickly with INFO we ask about. I respect your professional service.”

Buyer 3 Years After Purchasing Their Vacation Home.

"I really appreciate your Sisters expertise and the fact that you continue to be willing to help years after our purchase. We have no regrets and love every minute we get to spend at the Ranch!"

Buyer After Second Time Buying From Me

"A thousand thanks for the above and beyond service. We would certainly send other home-seekers your way!" (And they do)

Buyer When Transaction Closed

"I want to thank you for the outstanding job you have done on this purchase from start to finish. You have kept us informed every step of the way and your attention to detail has been impeccable."

Buyer Before They Purchased Their Home

"Definitely, you are my “go to person” at BBR. Thanks for sending the stats, Susan."

Buyer Newly Retired

"I’m telling her how to do something on the computer. She tells me she had people to do this – and now I’m her people. We laughed about that. She could do more than she was letting on. She knew I would guide her through it."

Buyer After Complex Purchase

"I know it was very, very hard & you are probably pooped : ), but I do say thank you."

Buyer After Getting Their Dream Home In A Competitive Market

"You’re the best!"

Seller Reviews

Seller Who Listed Two Homes With Me
 
We want to thank you again for helping us with the sale of our Black Butte house. This was the second time that you have assisted us with a sale and reminded us why we requested your help the second time around. You bring a wealth of knowledge and experience, coupled with good common sense and reflection. You tell us what we need to hear as opposed to what we may want to hear. Your promptness and attention to detail are remarkable. Your integrity provides a great level of comfort, as we know we are in good hands. You are by far the best Realtor we have worked with and we have done many real estate transactions. Thanks again for all of your efforts. ​
Seller After Home Sold  in 2018
At some point we will be looking to buy out there again.  We will definitely contact you in the future. You were awesome to work with. Thank you for everything!
Seller Listing Home 2018
Thank you for your detailed response.  Great insight on your part.
Seller Listing Home 2018
Thank you for everything. You are amazing!

Seller Whose Home Sold June 2017

"Thanks for making the home sale so easy and effortless.You are great."

Seller Whose Home Sold May 2017

"Thanks for all you did to make the sale of our home...a successful event."

Seller Whose Home Sold April 2017

"We so appreciated your service and expertise! Awesome on the report...that makes us all feel good! Glad you liked the flowers........we appreciate you"

Seller Whose Washington Broker Referred Her To Me

"I recently sent a note to my broker, thanking her for finding you!  You have been so professional, thorough, competent and pleasant to deal with.  It was such a relief to have your expertise and guidance through this process. Thank you so much for all your hard work."

Seller Just Before Signing Closing Documents

"Thanks again for your help. You have made this an easy transaction and I appreciated your prompt attention to any questions or concerns we had as well as your sense of humor!"

Seller After Home Sold

"Thanks again for being a dream to work with. We have already shared our selling experience with several friends who are Black Butte homeowners."

Seller Commenting On My Business Style

"Thank you Susan! It was a pleasure working with you! We were a great team. Enjoy the rest of the summer."

Seller After Viewing Home Listing For First Time

"Wow Susan!!! That virtual tour is awesome! I would love to look at my home if I was in the market! Thanks for your hard work."

Seller

"Thank you so very much for your relentless hard work in selling our house. Thank you also for your patience with all of our little situations. We truly appreciate all you have done."

Seller After Viewing Listing for First Time

"The site looks fantastic-the pictures really showcase the house. You did a very good job with the staging. It is very exciting. Thanks for all of your professional work."

Seller

"You have made this an easy transaction and I appreciated your prompt attention to any questions or concerns we had as well as your sense of humor!"

Seller

"You are my go to person at BBR."

Seller

"You are GOOD! Thanks for putting the time & energy into all this."

Seller

"It will be a real pleasure to refer you to my friends, family and colleagues in Portland!"

Seller

"We so appreciate your hard work and flawless expertise. We are thrilled the cabin sold to a family that will really enjoy it."

True Stories in Real Estate

Sisters/Black Butte Ranch - What's Happening